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Functional conflicts are of great importance for the functioning and future of the institution. The right thing to do is not to avoid or ignore conflict; To be able to transform the conflict in accordance with the purpose of the institution by becoming aware of the conflict methods, understanding the factors affecting the conflict and knowing the solution methods.



  • To gain awareness about the concept of conflict and its benefits,

  • Understanding the positive/negative aspects of conflict,

  • To gain awareness about conflict types and factors affecting conflict,

  • Understanding conflict methods and developing the right choice behavior,

  • To gain self-awareness skills against stressful situations,

  • Developing behavior to cope with emotions.

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